There are 3 simple steps to getting started with Humentic: 

• Sign up for free and answer a few questions to find the right group
• Choose between 4, 8 or 12 weeks and pay to confirm your spot
• Join your video sessions each week from anywhere. Information for joining sessions will be sent to your email

We offer a free 15 minute call with an expert if you’d like advice on the right support for you.

This depends on your preference, but most often groups will run for 2 months (8 sessions). We’ve found that the best experience comes from sticking with the same group, as you develop a bond of trust, acceptance and openness with your group members over time.  

If you don’t feel your original group is right for you, you can simply reach out and we’ll help re-match you into a more suitable group.

If you wish to keep going after your pre-paid sessions finish, you can continue with your group or join another by purchasing more sessions.  

The price includes:

• Weekly video sessions with your facilitator and group members
• Access to science-based tools and exercises, which you can use in your daily life to help you build skills and feel better in between sessions
• Ongoing support and community with your group through text chat

If you have a change in plans and can no longer make your time on a consistent basis, reach out to us at hello@humentic.com to change to another session time. 

To ensure the best group experience, we highly encourage you to attend each session with your group. Unfortunately we’re unable to reimburse you for individual booked sessions that you miss. 

Sessions are 1 hour long and facilitated by an experienced, qualified therapist. You’ll: 

• Have a chance to explore how you’re feeling and share what you’d like support on from the facilitator and your group
• Exchange experiences, learnings and insights with your group
• Learn and apply therapeutic tools and strategies that can help you overcome challenges and make progress

You can participate, speak or listen as much as you like in a live group session. You can go at your own pace if you prefer to listen while building comfort with your group.

Groups are created around topics, challenges and goals that members share in common - so you can relate to what each person is going through.

All of our psychologists and therapists are licensed with their relevant professional bodies and are experienced in evidence-based therapy modalities, such as Cognitive Behavioural Therapy. They are handpicked by our team, ensuring that they’re empathetic, skilled and down-to-earth.

We offer a 100% refund guarantee. We’re confident you’ll have a great experience, but if you attend 3 sessions and decide it’s not for you, we’ll help you change groups or offer your money back.

Yes, if you wish to speak to a facilitator before joining a session, you can simply message us and we’ll answer any questions or set up a free intro call. 

Although our sessions are facilitated by licensed therapists and psychologists, Humentic groups do not provide psychological treatment or advice for mental health conditions or disorders. You should speak to your healthcare provider if you need medical assistance. 

Humentic can be a great complement to individual therapy. Many of our tools and techniques are grounded in evidence-based therapies, such as CBT, ACT or mindfulness based therapies.

We ask that all group members keep conversations confidential to create a safe space for sharing. 

You can choose to join anonymously for some groups, but we encourage you to keep cameras on to get the most from the experience.

Generally you won’t know the other group members, but if you have any concerns or want to switch groups, you can always reach out and we’ll help.